Privacy Policy
Last updated: 18 March 2025 | Bijaksana Partners Sdn Bhd
Bijaksana Partners is committed to handling personal data with care. This policy explains what we collect, why we collect it, how we use it, and the rights available to you under the Personal Data Protection Act 2010 (Malaysia) and related regulations.
1. Who We Are
Bijaksana Partners operates as a legal practice providing corporate law advisory services from Suite 8-12, Wisma Tropicana, 88 Jalan PJU 7/3, 47810 Petaling Jaya, Selangor, Malaysia. For data-related enquiries, contact us at [email protected].
2. Data We Collect
We collect personal data in the following circumstances:
- When you submit an enquiry via our contact form (name, email address, phone number, message content)
- When you engage our services (full name, identification details, company information, contact details, correspondence)
- When you visit our website (technical data via cookies — see Cookie Policy)
- When you communicate with us by email or phone
We collect only what is necessary for the purposes described in this policy. We do not collect sensitive personal data unless required by law or with your explicit consent.
3. How We Use Personal Data
We use personal data for the following purposes:
- Responding to enquiries and providing legal advice and services
- Fulfilling obligations under our engagement letters and applicable law
- Conducting client due diligence as required under AMLA 2001
- Communicating about ongoing matters and compliance requirements
- Maintaining records required by law or professional regulation
- Improving our website and services
We do not use personal data for unsolicited marketing. We do not sell, rent, or trade personal data to third parties.
4. Legal Basis for Processing
Under the PDPA 2010, we process personal data on the following bases: consent (for website enquiries), contract performance (for engagement-related processing), legal obligation (for AMLA and Bar Council compliance), and legitimate interest (for record-keeping and service improvement where not overridden by your interests).
5. Data Retention
Enquiry data is retained for 12 months. Data arising from a legal engagement is retained for 7 years following the conclusion of the engagement, in accordance with professional regulatory requirements. Website usage data is retained per the terms set out in our Cookie Policy.
6. Data Sharing
We share personal data only in the following circumstances:
- With other professional advisers (accountants, tax advisers) where required and authorised within your engagement
- With SSM, Bank Negara, or other regulatory bodies as required by law
- With IT service providers operating our infrastructure, subject to appropriate data processing agreements
- Where required by Malaysian law, court order, or regulatory direction
7. Data Security
We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted file storage, access controls, and regular review of our information security practices. In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable obligations.
8. Cookies
We use cookies on our website. For detailed information about the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.
9. Your Rights
Under the PDPA 2010 and applicable Malaysian law, you have the following rights in relation to your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time (without affecting earlier processing).
- Objection: You may object to processing based on legitimate interest in certain circumstances.
- Complaint: You may lodge a complaint with the Personal Data Protection Commissioner Malaysia.
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Children
Our services are directed at adults (18 years and over). We do not knowingly collect personal data from individuals under 18. If you believe we have received such data in error, please contact us promptly.
12. Policy Updates
We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be posted on this page with a revised date. Continued use of our website following a change constitutes acceptance of the updated policy.
13. Contact
For any questions about this policy or how we handle personal data: